At Nature Garden Store, we believe that the journey from our nursery to your home should be as smooth and nurturing as the growth of your new plants. Our delivery process is carefully designed to ensure your plants arrive healthy, vibrant, and ready to thrive in your garden or home.
Our Shipping Partners
We partner with world-class shipping providers to bring nature’s beauty to your doorstep:
Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 days after dispatch
Cost: $12.95
Ideal for gardeners who want their plants delivered quickly and efficiently. Our premium shipping option ensures careful handling and faster delivery times.
Free Shipping
Carrier: EMS
Delivery Time: 15-25 days after dispatch
Cost: Free for orders over $50
Perfect for budget-conscious gardeners who don’t mind waiting a little longer for their green companions to arrive.
Order Processing
We take 1-2 business days to carefully prepare your order. Our horticulture experts personally inspect each plant, ensuring only the healthiest specimens are selected for shipping. We use specialized packaging materials designed to protect your plants during transit, maintaining moisture levels and preventing damage.
Global Reach
We ship worldwide, bringing our passion for plants to gardening enthusiasts across the globe. Please note that we are currently unable to ship to Asia and some remote areas due to customs restrictions.
Our Packaging Promise
Every plant is packaged with care using sustainable materials whenever possible. Our specialized packaging includes:
- Breathable protective wrapping
- Moisture-retaining root ball protection
- Reinforced boxes designed for plant transportation
- Temperature-regulating materials when necessary
Returns & Satisfaction Guarantee
We stand behind the quality of our plants. If you’re not completely satisfied with your purchase, please contact us within 15 days of receipt. Our customer care team at [email protected] will happily assist you with returns or replacements.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your plants’ journey from our nursery to your doorstep, knowing exactly when to expect your new green friends.
At Nature Garden Store, we’re not just delivering plants – we’re delivering dreams, one carefully packaged parcel at a time. Thank you for trusting us with your gardening journey.